Kelowna Yacht Club
  • 05-Jan-2018 to 19-Jan-2018 (PST)
  • Kelowna, BC, CAN
  • Full Time

 

 Immediate Opening

Conference Services and Catering Manager

 

At our lakefront location in downtown Kelowna, we provide our guests and members with excellent food and beverage service, social events and opportunities to assist others in the community. We also deliver top-quality moorage in Canada's largest fresh-water marina. 

Provide a welcoming and positive experience to our valued members and guests in everything we do.

  • Recruit, develop and retain highly skilled staff who are able to deliver on our brand promise of consistent high-quality and personable service.
  • Ensure that our long-standing traditions and boating excellence are preserved and passed onto future generations of members. 
  • Offer educational, social and recreational opportunities using our facilities, staff and volunteers.
  • Encourage participation and membership pride, fostering a spirit of camaraderie, community and sense of belonging.
  • To be financially viable and effectively market the Yacht Club services to enhance our image, brand and economic strength.

 

The primary responsibility of this position:

  • In a private club setting meet and exceed the needs and wishes of the club members for their catering requirements - meetings, weddings, celebration of life, etc.
  • For external clients to book and service conference room and catering events - meetings, weddings, celebration of life, Christmas parties - by taking leads and generating new business.
  • Maintain and update all aspects of the booking information and inform applicable participants. 
  • Follow-up with clients throughout the process and afterwards.
  • Collaborate with kitchen and catering staff regarding requirements through planning meetings. 
  • Prepare contracts and event orders with attention to detail for - dates, audio visual, decor, food and beverage requirements, and any external services required.
  • Provide Finance with all details for invoicing.

Qualifications, skills and abilities:

  • Minimum 2-3 years experience as Catering Manager, Convention Services Manager, or Event Sales Manager in a corporate, hotel, hospitality environment.
  • Positive attitude, self motivated with high energy levels, displaying strong initiative and decision-making skills.
  • Ability to anticipate customers requirements.
  • Be a big picture thinker to communicate with staff and customer to resolve complaints timely and independently.
  • Have a sense of urgency and ability to meet deadlines.
  • Excellent leadership & guest service skills are required.
  • Musthave good knowledge of Microsoft Office programs, ability to work with in-house systems (JONAS).
  • Must have strong communication skills, both verbal and written.
  • Must be able to work effectively in an office environment.
  • Must be familiar with typical office machines: fax, photocopier, etc.

Working in a team environment, this is a salaried positions based on a flex schedule depending on event bookings with expectation of fluctuating schedules. At times, there is a requirement to lift and move banquet equipment and furniture. Late nights and weekend hours are to be expected.

Competitive salary and benefits package include: parking, cell phone and/or allowance, medical plan and paid vacation.

Closing date January 19, 2018, however the application review will begin upon receipt of resumes and a successful candidate may be discovered earlier. Please submit your resume sooner rather than later.

Kelowna Yacht Club is an equal opportunity employer. We thank all applicants, however only those candidates selected for an interview will be contacted.

Kelowna Yacht Club
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