Kelowna Yacht Club
  • 22-Sep-2017 to 21-Oct-2017 (PST)
  • Kelowna, BC, CAN
  • Salary
  • Full Time

 

 

Immediate Opening

 Conference Services and Catering Manager

  

At our lakefront location in downtown Kelowna, we provide our members with top-quality moorage in Canada's largest fresh-water marina, excellent food and beverage service, social events and opportunities to assist others in the community.  A not-for-profit organization,  Kelowna Yacht Club has been supporting boater education and safe, responsible enjoyment of Okanagan Lake since 1945.

Our Guiding Principles
Provide a welcoming and positive experience to our valued members and guests in everything we do.
Recruit, develop and retain highly skilled staff who are able to deliver on our brand promise of consistent high-quality and personable service.
Ensure that our long-standing traditions and boating excellence are preserved and passed onto future generations of members.
Offer educational, social and recreational opportunities using our facilities, staff and volunteers.
Encourage participation and membership pride, fostering a spirit of camaraderie, community and sense of belonging.
To be financially viable and effectively market the yacht club services to enhance our image, brand and economic strength.

 The primary responsibility of this position:

 
In a private club setting meet and exceed the needs and wishes of the club members for their catering requirements meetings, weddings, celebration of life, etc.
For external clients to book and service conference room and catering events - meetings, weddings, celebration of life, Christmas parties - by taking leads and generating new business.
Maintain and update all aspects of the booking information and inform applicable participants.
Follow-up with clients throughout the process and afterwards.
Collaborate with kitchen and catering staff regarding requirements through planning meetings.
Prepare contracts and event orders with attention to detail for dates, audio visual, dcor, food and beverage requirements, and any external services required.
Provide Finance with all details for invoicing. 

Qualifications:

Minimum 2-3 years experience as Catering Manager, Convention Services Manager, or Event Sales Manager, previous banquet, food & beverage and/or hotel experience is an asset.
Positive attitude, self motivated with high energy levels.
Ability to communicate customer needs and resolve complaints independently.
Have a sense of urgency and able to meet deadlines.
Excellent leadership & guest service skills are required.
Self motivated, displaying strong initiative and decision making skills
Must have good knowledge of Microsoft Office programs, ability to work with in-house systems (JONAS)
Must have strong communication skills, both verbal and written.
Must be able to work effectively in an office environment.
Must be familiar with typical office machines: fax, photocopier etc.

Working in a team environment, this is a salaried position based on a flex schedule depending on event bookings with expectation of fluctuating schedules. At times, there is a requirement to lift and move banquet equipment and furniture. Late and weekend hours are to be expected.

 Competitive salary and benefits package include:  parking, cell phone and/or allowance, medical plan and paid vacation 

TO APPLY: 

Please go to kelownayachtyclub.com/careers
Closing date October 09, 2017, however the application review will begin upon receipt of resumes and a successful candidate may be discovered earlier.  Please submit your resume soon than later.

 

Kelowna Yacht Club is an equal opportunity employer.  We thank all applicants; however only those candidates selected for an interview will be contacted.

 

Kelowna Yacht Club
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